What is XGen Plus?

XGen Plus is the most advanced mail server and web mail client which provides fast, secure and reliable emailing along with unified mailing service. It’s a total email management and relationship solution that has been designed especially to cater the needs of a company. XGen Plus adds new dimensions to internal communication and brings a whole new meaning to responding to customers by sharing information and pooling resources.

Who should prefer XGen Plus and Why?

XGen Plus is the right email solution for you if you are looking for an emailing solution to support your organizations email requirements. With XGen Plus, you get the flexibility of creating Unlimited Email ID’s for your employees along with the ease of use of any standard webmail like yahoo, rediffmail or hotmail. Know top 20 reasons for chosing XgenPlus

What are the Unique Features of XGen Plus?

Xgenplus has a list of Unique Features like Security, Mail Interaction, FAX/SMS, POP/IMAP support, Virtual Storage and Shared Folder. Know it in detail.

Whether Branding is possible with XGen Plus?

YES, Branding is possible with XGen Plus for your configured domain. In branding, Logo, Information Page and Address of your organisation will appear on your mail URL. Know what more you can do with XgenPlus

Can I configure XGen Plus on Outlook Express or other mail clients?

YES, XGen Plus supports POP/IMAP on Outlook Express and other mail clients. Learn to configure now.

Is it paid service?

Yes it is a paid service and can be bought from our website https://www.xgenplus.com

How is security concerns addressed in XGen Plus?

Shows the last and current login IP address for you verify is someone’s’ snooping in your mailbox. You can also fix your IP address to bar any snoopers and block the access. Read client side and server side security features of XgenPlus

What is the maximum size of attachments I can send?

Using XGen Plus you can send email attachments upto 6 MB in size.

Do I get virus protection for my mail?

Yes, XGen Plus is providing protection from virus through command line anti-virus. Infected mails is deleting before sending to receiver

What are its special email features?

Offer all email features and helps to respond efficiently to high volumes of e-mail and Web forms.

  • It logs electronic interactions and the interaction history with changing the interface.
  • Set message rules to define message flow in any of the mail options as required by sender or by the contents of the message.
  • Set rule to send SMS alert on receipts of defined emails.
  • Send personalised emails in bulk.

How much e-mail storage space do I get with XGen Plus?

You can get 5MB storage space with each XGen Plus account including virtual storage.

How do I manage user accounts on XGen Plus?

Each XGen Plus account comes with an administration console, using which, you can easily manage the email ID’s and other email related features.

How do I get technical support on XGen Plus?

Datainfosys provides dedicated customer support for all its customers by chat or phone support. We try to solve each and every problem as fast as possible so as to avoid any inconvenience to our customers. Get instant call back request from our XgenPlus Technical and Support Team

Can we send email to Fax or SMS?

Yes, definitely you can. Sends email to fax machines. Uses soft copies doing away with costly print outs and maintains confidentiality but doing away with paper trails. Even send bulky files and graphics on faxes.

Sends email to SMS. You can even receive SMS alerts for important mails. And even retrieve your forgotten passwords on SMS. There by giving a mobile user extra power.

What is Virtual Storage?

It stores your bulky files, which could be difficult for you to transport by email or for receiver to receive them in their limited storage in inbox. Storage can used for you gain access to the stored mails from any location for reference or use.

Can I do personalised group-mailing through XGen Plus?

Yes, you can easily send a single mail to a group of people in one go just by selecting the group or respective e-mail ids. View in details about personalized trackable bulk mail

Can I schedule my mails?

Yes an email can be scheduled by specifying date on the ‘send on’ option. Know more on: https://www.xgenplus.com/unified-communication/

What is electronic Interaction?

On viewing you incoming emails you can view complete electronic interaction of emails and also preview the mails in the frame on the left hand side. This gives you full analysis of your interactions with the sender of the mail. This frame is collapsible to give you a better view of the mail under your review.

What is Secure Folder?

Secured Folder is a mail folder, which is protected by an supplementary password to double protect your extra sensitive correspondences. This service is available of extra charge.

How can I change my XGen Plus password?

 Under ‘settings’ option you can change password as often as required

Can I receive and send attachments on XGen Plus?

Yes you add attachments on browsing from your stores files or those stored in the virtual folder of XGen Plus.

How can I search email in XGen Plus?

From ‘search’ option you can make a search using various search criteria.

How can I create my personal folder in XGen Plus?

Personal Folders can be created under ‘folders’ option

What last login information shows in XGen Plus?

Home page is the page where you start. We recommend that you spend moment on the home since gives you vital information at a glance. It gives information of last successful and unsuccessful login IP. These are good indicators. In case the IP information mismatches with you IP then this is warning that someone knows your password and you must change it.

How can I stop unwanted email?

You can stop unwanted email by blocking email id and domains.

Why does XGen Plus ask for Alternate Email Id?

Any Information about Quota exceeding, Warning message, Excess mail return, Retrieval of password, Login errors and Announcements are sent to Alternate Email address.

How can I take back up of my mails on XGen Plus?

XGen Plus has a feature of Backup and Restore of Mail Boxes. By single click you can store mails as backup and restore also.

Is it providing message rules?

YES, XGen Plus is providing this great facility to mail users. User can set rules for their mails like which mail comes under which folder if meet the rule criteria.

Can I get SMS alerts on my mobile for new mail?

YES, You can get SMS alerts on your mobile by setting message rules on emails.