Last updated on February 17th, 2020 at 09:52 am
Xgen IM- An Inbuilt Encrypted Instant MessagingFOR EVERY ORGANIZATION
Create Team andProject Based Groups
Manage and ControlParticipants Number
Restriction onMessage Forwarding
Message Historyfor New Member
Delete Messagesby Admin
No Mobile NumberRequired
Send Messagevia API
InbuiltEncryption
- 01All Team Communication is in One Place
- 02Integration with other Services (CRM, payroll etc)
- 03Historical access to messages
- 04Project,Team and Dynamic Groups
- 05Privacy and Security
Xgen IM FEATURES
MANAGEABLE
Xgen IM comes with a very powerful command-line tool that allows controlling most of the aspects of the server. Its most common operations can be automated to make it a pleasure for admins to work with.
HIGHLY VERSATILE
Xgen IM offers many customization hooks to adapt it easily to various use cases. This feature makes it the server of choice no matter in which area users are working in like : mobile messaging, gaming, internet kind of things, it can do it all.
MASSIVELY SCALABLE
Massive concurrency: Lacs of users on 1 node.
Cluster with consistent hashing to get rid of data replication.
Memory reduction of the data kept in memory for each connected user.
SEND & RECEIVE STRUCTURED MEDIA
Send images, videos and structured messages using custom data.
AUTO-THUMBNAIL GENERATION
Automatically render images and videos in an easy-to-see thumbnail.
PUSH NOTIFICATIONS
Deliver real-time updates and reach customers at the right time.
READ RECEIPTS
Track the read status of messages sent to other users.
TYPING INDICATORS
Typing signals from users writing messages in real-time.
USER-TO-USER BLOCKING
Block and unblock bad actors, spammers, or toxic users.
CHAT HISTORY
When the client wants to see the chat history, the user will be able to do so. The user will be able to clear the history if the user wants to.
USERS ONLINE
When the client wants to see who is online, the client clicks the “who is online” button in the online menu, and the client can choose who to message, by double clicking the name.
FEATURES OF XGEN IM ON WEBMAIL
Multiple Simultaneous Chat Sessions
One agent can handle any number of chat sessions at the same time. Each session runs in a separate room tab in the Agent Console. Agents can accept or ignore incoming chat request by clicking on “Accept” or “Ignore” button in the room tab.
Fast response time even on a slow connection
Only relevant information is transferred between client browser and the chat sever and only when some action by either side is required, providing for superior performance.
Receive an alert
When a visitor clicks your live chat button.
Chat live with visitors using SSL (Secure Sockets Layer)
Visitors will see the padlock icon in their live chat browser window letting them know the conversation is encrypted.
Spell Checker
Eliminate spelling mistakes with our powerful spell checker, which automatically outlines mistakes as you type.
Canned Responses
With the click of a mouse, you can send pre-written answers to commonly asked questions.
USERS ONLINE
When the client wants to see who is online, the client clicks the “who is online” button in the online menu, and the client can choose who to message, by double clicking the name.
Match with your site design
Design of chat window can easily match corporate design of your site. It will feel as an integral part of your site.
File Transfer
It is easy for agents and visitors to attach files to conversation. Screen shots, manuals, documents and many more.
Compelling end-user experience
Application has one of the easiest and most intuitive user interfaces ever created. Its unique set of features include rich text, image emoticons, sound effects, user selected fonts, text and avatar icons, and more.
Typing Indicator
Display indication when contact is responding.
Email Chat Transcript for Visitors
Visitors may request a chat transcription sent to their email address.
Presence & Status
Able to view contact’s status and presence.
High Reliability, Scalability and High Load Support
Graphical emoticons
Sometimes, one image costs thousands words.
Want To know more about Xgen IM. Kindly Download the Xgen IM Webmail Pdf | Xgen IM Pdf
