Document Hub

Every guide, datasheet and spec — in one place

The complete XgenPlus documentation library, organised by what you're trying to do: get started, run the platform, integrate with it, migrate to it or secure it. Every document is hosted right here — no external links.

SIYA, the XgenPlus assistant, pointing to the document library

Getting Started

New to XgenPlus? These short guides take you from first login to a fully set-up mailbox on webmail, desktop and mobile.

New UI — quick guideA quick tour of the XgenPlus webmail interface and everyday tasks. PDF789 KB Quick smart guideSmart shortcuts and productivity features to get more out of your mailbox. PDF1.1 MB Installation guideStep-by-step installation instructions for the XgenPlus platform. PDF357 KB Setup for Outlook, iPad, iPhone, Mac & other desktop clientsConnect your XgenPlus account to every major desktop and mobile mail client. PDF1.9 MB

User Guides

Day-to-day manuals for everyone on the platform — from the full product guide to feature-specific how-tos.

XgenPlus product guideThe complete reference manual covering every feature of the platform. PDF30 MB Webmail chat & mobile chatUsing the built-in instant messaging in webmail and the mobile chat app. PDF437 KB Outlook contact & calendar sync guideKeep Outlook contacts and calendars in sync with the Xgen sync utility. PDF371 KB Best practices to handle large attachmentsSend and receive bulky files without clogging inboxes, using virtual storage. PDF942 KB Personalized group mail — TBMSSend a personalised, trackable email to a whole group in one go. PDF1.7 MB Email tipsPractical tips for writing, organising and managing email effectively. PDF82 KB Antispam solution (SpamJadoo) — user manualEnd-user manual for the SpamJadoo antispam companion. PDF2.3 MB

Administrator Guides

For the people who run XgenPlus: server administration, the admin panel, role delegation and automated mail routing.

Server admin guideAdministering the XgenPlus mail server: domains, users, policies and maintenance. PDF6 MB Admin panel appManaging users and domains on the go with the admin panel mobile app. PDF1.5 MB Role-based administrationDelegate admin duties safely with granular, role-based permissions. PDF1.1 MB Automated Inward Routing (AIR)Support and helpdesk mail management with automated inbound routing. PDF665 KB

Technical Documentation

Datasheets, brochures and product presentations — the material you need for evaluation and procurement. Looking for side-by-side competitor comparisons? They live on the Compare page.

XgenPlus datasheetSpecifications, capabilities and supported standards at a glance. PDF936 KB XgenPlus brochureThe product story: what XgenPlus is and what it does for your organisation. PDF2.4 MB Android & iOS front-end app presentationWalkthrough of the XgenPlus mobile apps for Android and iOS. PPTX3.9 MB XgenPlus AttendanceThe mobile attendance-tracking companion app, explained. PDF15 MB Trackable Bulk Mail Solution (TBMS) — featuresFeature overview of the trackable bulk-mail engine. PDF3.4 MB Company profile — Data Xgen TechnologiesWho builds XgenPlus: company background, credentials and track record. PDF2.7 MB Top 20 reasons to choose XgenPlusThe short case for XgenPlus, in twenty points. PDF468 KB

API Documentation

Integrate XgenPlus with your own systems. Need an API capability that isn't covered here? Ask our engineering team.

SOAP API documentationProvision domains, users and mailboxes programmatically over the SOAP API. PDF571 KB

Migration Guides

Moving to XgenPlus from another platform. Our team also runs assisted migrations end to end — talk to us about your source platform.

Migration from Google G Suite to XgenPlusMove mail, contacts and users from Google Workspace (G Suite) step by step. PDF181 KB

Security Documentation

How XgenPlus protects your mail: platform security features, email authentication, antispam and threat-awareness whitepapers.

XgenPlus security featuresThe platform's multi-layered security model, end to end. PDF490 KB Understanding DMARC / ARCEmail authentication explained: SPF, DKIM, DMARC and ARC. PDF164 KB What email hackers know that you probably don'tCommon attack techniques against email users, and how to counter them. PDF32 KB Whitepaper: how a hacker can attack your networkNetwork attack vectors and the defences that stop them. PDF659 KB Antispam solution SpamJadoo — brochureOverview of the SpamJadoo antispam solution. PDF1.3 MB SpamJadoo featuresFeature list of the SpamJadoo antispam engine. PDF166 KB SpamJadoo — world's first IDN-compliant antispamAntispam for internationalised (IDN/EAI) email addresses. PDF1.8 MB

Downloads — the full library, A to Z

Every document in the hub in one alphabetical list. All files are hosted on xgenplus.com. Competitor comparison PDFs are also collected on the Compare page.

Release Notes

What changed and when — feature overviews and version release notes for the XgenPlus platform.

XgenPlus version 22 — release notesEverything new and changed in XgenPlus version 22. PDF820 KB What's new — feature overviewThe consolidated overview of recently added platform features. PDF4 MB What's new in XgenPlus — 2019Feature additions and improvements shipped in 2019. PDF16.5 MB What's new in XgenPlus — 2018Feature additions and improvements shipped in 2018. PDF1.5 MB

Can't find the document you need?

Tell us what you're looking for — a datasheet, a compliance brief, an integration spec — and our team will send it over, or call SIYA on +91 22 6998 0822.

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