Case studies

Trusted by government and enterprise

Ministries, PSUs and enterprises run mission-critical email on XgenPlus — on their own infrastructure, at national scale, in their own languages. Here is a selection of real deployments.

Selected deployments

Government, defence, telecom and enterprise

Each engagement below is drawn from a signed work order or purchase order and the customer's own words.

Telecom · Government

BSNL — nationwide consumer email

Challenge: Deliver a nationwide consumer email service for one of India's largest telecom operators, provisioned seamlessly to millions of subscribers.

Solution: XgenPlus was deployed following a 2013 work order, with the messaging service going live in May 2014 and integrated for seamless subscriber provisioning.

Outcome: Approximately 8.1 million live mailboxes, each provisioned with 1 GB of storage, running on the platform.

"Following the work order awarded in 2013, the messaging service went live in May 2014. There are currently 81,09,186 live email accounts, each provisioned with 1 GB of storage."

— BSNL

Internet registry · Government

NIXI — EAI/IDN-compliant hosted email

Challenge: Provision a standards-compliant, internationalised (EAI/IDN) hosted email service for the National Internet Exchange of India.

Solution: XgenPlus delivered an EAI/IDN-compliant hosted corporate mailing service, provisioned promptly in accordance with the purchase order.

Outcome: A production email service endorsed by NIXI, with an ongoing partnership.

"XgenPlus Technologies went above and beyond our expectations by delivering our EAI/IDN Complied hosted email service promptly and in accordance with our purchase order. We wholeheartedly endorse their exceptional corporate mailing solution service."

— Rajiv Kumar, Manager Registry, NIXI

Aerospace & defence · PSU

HAL — on-premise email for a defence PSU

Challenge: Stand up a complete, secure on-premise email solution for Hindustan Aeronautics Limited, under the organisation's own control.

Solution: XgenPlus completed the on-premise installation and full project delivery, with hands-on support from the team.

Outcome: A successfully completed project with exceptional performance and support, as confirmed by HAL's IT leadership.

"XgenPlus has successfully completed the installation and completed the project. The performance and total solution of XgenPlus is exceptional, along with excellent support from the team."

— Rajeev Agarwal, Head–Corp IT, HAL

State government

RISL — Rajasthan State Data Center

Challenge: Deploy and operate a customised email platform at the Rajasthan State Data Center, with full onsite management for state government use, including Rajasthan Police.

Solution: XgenPlus customised and installed the application at the data center, with onsite management, tuning, troubleshooting, monitoring and reporting.

Outcome: The solution has been operational and running smoothly since August 2017.

"XgenPlus has successfully customized and installed the software application at the Rajasthan State Data Center, including onsite management, tuning, troubleshooting, monitoring and reporting. The solution has been operational and running smoothly since August 16th, 2017."

— Vijay Prakash, ACP Deputy Director, RISL

Enterprise

Interlace India — hosted corporate email

Challenge: Provide a reliable, internationalised hosted email service for an enterprise, delivered on schedule per purchase order.

Solution: XgenPlus delivered an EAI/IDN-complied hosted email service in accordance with the customer's purchase order.

Outcome: A hosted corporate mailing service endorsed by the CEO, with an ongoing partnership.

"XgenPlus went above and beyond our expectations by delivering our EAI/IDN Complied hosted email service promptly and in accordance with our purchase order."

— Radhaselvi Venkatesan, CEO, Interlace India Private Ltd.

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