The BigRock email alternative for teams that need more than a mailbox
XgenPlus is an Indian alternative to BigRock business email, which is the Titan mailbox sold through the BigRock domain store. BigRock shows ₹29, ₹45 and ₹86 per mailbox a month on a one-year term for 5 GB, 10 GB and 50 GB. XgenPlus starts at ₹21 per user a month and adds Xgen Office, chat and meetings, data loss prevention, S/MIME, retention and an on-premise edition for larger or regulated teams. It is built by Data Xgen Technologies in Jaipur and used by Air India, BSNL, HAL and NIXI.
Rated 4.7/5 on Capterra (9 verified reviews). Deployed at BSNL, NIXI, HAL and RISL, see the case studies.
- Docs, sheets, chat and meetings on the same login
- Data loss prevention, S/MIME and retention on higher plans
- Same product available on your own servers
- Mailboxes moved by the XgenPlus team from the Premium plan
BigRock prices are per mailbox per month on the one-year term.
When a Titan mailbox from BigRock stops being enough
The plan is a mailbox and a calendar
BigRock lists webmail, mobile apps, a calendar, spam and virus filtering, templates and send-later on its Titan plans. A document editor, chat and meetings are not on the plan page, and Google Workspace is sold next to it as a separate product at ₹96 per account. On XgenPlus, Xgen Office and chat come from Starter Pro and meetings from Premium, on one login.
Two companies sit behind the mailbox
The BigRock email page is headed "Powered by Titan": BigRock sells it and Titan runs it. XgenPlus is built and run by one Indian company, Data Xgen Technologies in Jaipur, and the 24x7 line is answered by the people who maintain the platform.
Compliance asks for controls the plan page does not list
Data loss prevention, S/MIME signing, retention rules, archiving and LDAP are not on the BigRock plan page. XgenPlus has DLP and S/MIME from Advance Pro, and the Enterprise edition installs on your own servers with the same admin console.
Sources: bigrock.in/email-hosting and bigrock.in/email, plan prices and features read on 15 November 2026 with the one-year term selected. The BigRock page shows list prices of ₹69, ₹99 and ₹189 struck through and does not state the renewal price. XgenPlus plan details from the pricing page.
XgenPlus and BigRock Email prices, side by side
| Plan | Per user / month | Mailbox | Notes |
|---|---|---|---|
| XGEN StarterXgenPlus | ₹21 | 2 GB | 10 MB attachments |
| XGEN Starter ProXgenPlus | ₹31 | 5 GB | 20 MB attachments |
| XGEN PremiumXgenPlus | ₹50 | 10 GB | 25 MB attachments |
| XGEN AdvanceXgenPlus | ₹85 | 30 GB | 50 MB attachments |
| XGEN Advance ProXgenPlus | ₹111 | 50 GB | 100 MB attachments |
| XGEN EnterpriseXgenPlus | ₹167 | 100 GB | 100 MB attachments |
| BigRock Professional (Titan)BigRock Email | ₹29 | 5 GB | one-year term, list price ₹69 |
| BigRock Business (Titan)BigRock Email | ₹45 | 10 GB | one-year term, list price ₹99 |
| BigRock Enterprise (Titan)BigRock Email | ₹86 | 50 GB | one-year term, list price ₹189 |
BigRock prices are per mailbox per month on the one-year term. They were read on bigrock.in/email-hosting on 15 November 2026, and the page does not state the renewal price, so check it at checkout. XgenPlus prices are per user per month, billed annually, plus 18% GST, and do not change at renewal. Every XgenPlus plan is on the pricing page.
On the one-year term BigRock Business at ₹45 costs less than XGEN Premium at ₹50 with the same 10 GB. What differs is what comes with the mailbox, and the BigRock renewal rate, which its page does not state. XgenPlus figures are yearly totals at the per-user monthly price; add 18% GST, which a registered business claims back.
XgenPlus and BigRock Email, capability by capability
| Capability | XgenPlus | BigRock Email |
|---|---|---|
| Email, contacts, calendar | ✓ | ✓ |
| Mailbox storage | 2 GB to unlimited by plan | 5 GB, 10 GB or 50 GB by plan |
| Email aliases per user | 30 on every plan | 1 or 10 per mailbox by plan |
| Same price at renewal | ✓ | Not stated on the plan page |
| 24x7 support | ✓ | Live chat and phone, human chat 6 AM to 1 AM |
| Two-factor authentication | From Starter Pro | ✓ |
| AI reply and compose | From Starter Pro | Not on the plan page |
| Docs, sheets, slides | Xgen Office online, from Starter Pro | Not on the plan page, Google Workspace sold separately |
| Audio and video meetings | From Premium | Not on the plan page |
| S/MIME encryption and signing | From Advance Pro | Not listed |
| Data loss prevention | From Advance Pro | Not listed |
| Archiving, litigation hold, eDiscovery | Enterprise, on-premise edition | Not listed |
| Same product on your own servers | Enterprise, on-premise edition | ✗ |
XgenPlus plan availability as on the pricing page. BigRock Email capabilities as published by the provider on the dates in the sources above; check its current plans before you decide.
Moving off BigRock and Titan mailboxes
- Tell us the domain and the mailboxes. We prepare the MX, SPF and DKIM records for the DNS panel where the domain is managed, which may be BigRock.
- From the Premium plan we copy existing mail, contacts and calendars from Titan into XgenPlus over IMAP while people keep working.
- You update the records on the agreed evening. Addresses are unchanged, and the old mailboxes stay readable until you cancel them.
From Premium upwards the copying is our job. On Starter and Starter Pro we give you the DNS records and the written steps, and any IMAP copy tool works.
BigRock Email alternative: what people ask
Is BigRock email the same as Titan?
The BigRock business email plans are Titan mailboxes sold through BigRock, and the plan page is headed "Powered by Titan". XgenPlus is a separate platform built and run by Data Xgen Technologies in Jaipur.
Is XgenPlus cheaper than BigRock email?
Not always. On a one-year term BigRock Business is ₹45 per mailbox a month for 10 GB against ₹50 for XGEN Premium. XgenPlus adds Xgen Office, chat, meetings, DLP, S/MIME and an on-premise edition, and its price stays the same at renewal. The BigRock page does not state its renewal price, so check it at checkout.
Do I have to move my domain away from BigRock?
No. Keep the domain at BigRock and point its MX records at XgenPlus. We give you the exact records for the BigRock DNS panel.
Can you move my Titan mail for me?
Yes. From the Premium plan our team copies mail, contacts and calendars across and schedules the switch with you. Smaller plans get the written steps.
Do I get a GST invoice?
Yes. Every XgenPlus invoice is a GST tax invoice in rupees from Data Xgen Technologies Pvt. Ltd., Jaipur, with your GSTIN on it.
Tell us about your BigRock Email setup
A short note is enough. Someone from the XgenPlus team replies within one working day with a price for your team and a migration plan.
