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Guides & insights from XgenPlus

Product news, security advisories and multilingual-email engineering notes.

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Is it safe to give an AI assistant access to your email? An 8-point checklist

An 8-point checklist for connecting Claude, Cursor or Copilot to a work mailbox: its own credential, least privilege, reversible deletes, review before send, an audit trail, a kill switch, and prompt injection. What to look for and what…

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AI assistants and business email: the DPDP questions to ask before you connect

Ten questions for Indian businesses to settle before connecting an AI assistant to a mailbox under the DPDP Act: provider contract, training, location, safeguards, logs, breach,…

XgenPlus MCP server: let Claude, Cursor or Copilot work in your business mailbox

XgenPlus now has an MCP server. Connect Claude Code, Cursor, VS Code Copilot or n8n to your own mailbox, with permissions you choose, free on every paid plan. What it can do, how…

What an AI assistant can do in your mailbox: prompts for support, sales, accounts and the CEO

Ready-to-paste prompts and automations for the CEO, sales, support and accounts, built only on what the XgenPlus MCP server can do today, with the permissions each needs and the…

The XgenPlus Help Center: step-by-step guides for every feature

docs.xgenplus.com now has more than 500 step-by-step help pages for XgenPlus users, domain admins and server admins, with search and an Ask AI box. What is in it and how to find…

BPCL Retail and Bharat Gas webmail: sign-in and help

BPCL Retail and Bharat Gas webmail runs on XgenPlus. Where the sign-in pages are and where to find help.

Plus Packs: Mail Rescue, Storage Boost and Forms Plus

Three new add-ons for XgenPlus business email: Mail Rescue brings back deleted email for two months, Storage Boost adds space to the whole domain, and Forms Plus gives more room…

A Diwali gift: XgenPlus Forms is now free with every paid plan

XgenPlus Forms, our form and survey builder, is now included in every paid XgenPlus plan at no extra cost. What you get, how to sign in, and what the paid Forms Plus add-on…

What is an email alias? Alias vs mailbox vs group, explained with examples

An email alias is an extra address that delivers into an existing mailbox. How it differs from a mailbox and a group, and how to create one.

Indian Email Service for Business (2026): Providers Compared, Prices in Rupees, Data in India

Which email services are made in India, what each costs per user, where the data sits, and how to pick one for your own domain: cloud or on-premise.

How to create a business email ID on your own domain (India, 2026)

A business email ID is an address like you@yourcompany.in. Here are the six steps to create one, the DNS records you will be asked for, and what it costs in rupees.

EWS switch-off has started: October dates and the allow list

EWS retirement in Exchange Online began on 1 October 2026 and nothing was blocked that day. The dates, how to check your tenant, and the allow list.

SIYA, the XgenPlus assistant, on a support headset

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